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Compensation calculator

How much does Evri owe you?

Based on Consumer Rights Act 2015 and each carrier's own SLA. We err on the side of you.

You're entitled to
£19.99

Here's the breakdown:

  • Postage refund (£4.99) — service not as described
  • £15 hassle/inconvenience compensation (industry-standard goodwill payment)
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Know your rights (the short version)

  • Consumer Rights Act 2015 s.28 — goods must be delivered within 30 days unless agreed otherwise.
  • Your contract is with the retailer, not the courier. Hassle the seller — they'll hassle the carrier.
  • If they breach the deadline you set in writing, you can cancel and demand a full refund.
  • Paid for "next day"? You're entitled to a refund of the postage upgrade at minimum.