Refunding £60 parcels because Evri can't find your customer's door?
When your carrier fails, our local EV drivers rescue the parcel for £8.99/drop. Cheaper than refunding. Cheaper than re-shipping. Full SLA, photo proof, billed monthly.
The maths is brutal.
Lost to "delivered, not received" claims.
Refund + re-ship + complaint handling + churn risk.
EV driver collects from depot/locker/neighbour. Photo proof.
Even at 100 failed deliveries/month, recovery costs £899. Refunds + re-ships would cost you £6,000+. That's the entire pitch.
How it works.
- 1Connect your store
Shopify app, WooCommerce plugin, or paste a CSV of failed orders.
- 2We monitor risk
Real-time scoring on every checkout — flagged before they fail.
- 3Auto-trigger recovery
When tracking goes red in our coverage area, EV is dispatched.
- 4Photo proof + invoice
Customer gets parcel + proof. You get a monthly invoice.
If we miss, you don't pay.
- ✓ 95% successful recovery rate or your month is free.
- ✓ Photo proof on every drop — automatic chargeback defence.
- ✓ 24/7 dispatch in covered postcodes, 4-hour pickup window.
- ✓ Carbon-neutral last mile (EV fleet) — bring it to your ESG report.
- · No setup fee, no monthly minimum during pilot
- · Billed at end of month, net 14
- · Pause anytime — month-to-month
- · Volume pricing kicks in above 500 drops/month
Apply for the pilot.
We're onboarding 10 retailers in London right now. We'll reply within 1 business day.